1 reviews | Active since Sept 2016
MTN allows the same ***** a second time.
<p>Another company activates a line on my company. MTN investigates, admits the problem and says they will refund. No refund came. Now they say that line is once again active and will investigate once again. This has been going on since Feb 16. ITS ALREADY BEEN INVESTIGATED - JUST REFUND. Cheap way to make money MTN, Im glad ICASA is about to drill you greedy basterds.</p>
Good Day MURRAY BURT,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the delayed response and for any inconvenience caused. We are unable to locate the account in question as both your ID number and the Cellphone number added to this post have Prepaid numbers with no records or history in the account. Please contact our Customer Care line on 083 1 809 (chargeable from an MTN line) or 809 (free from an MTN line) for assistance. Alternatively you can email us on ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day MURRAY BURT,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the delayed response and for any inconvenience caused. We are unable to locate the account in question as both your ID number and the Cellphone number added to this post have Prepaid numbers with no records or history in the account. Please contact our Customer Care line on 083 1 809 (chargeable from an MTN line) or 809 (free from an MTN line) for assistance. Alternatively you can email us on ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
this is the reference;
********** Migrate to pre paid [# ********** 8]
this is the reference;
********** Migrate to pre paid [# ********** 8]