JB
Jurie B
1 reviews | Active since Oct 2009
24 Jul 2019, 10:45
MTN allows ****s to auto-subscribe you to their "Value-added Service" without your concent
I have been receiving a message saying "Yello. Your subcription service to Choconilla at R5.00/day will be renewed. To cancel dial *155#"
I have been ignoring it since I thought it was a **** and would subscribe me if I dialed the code. I then noticed that the ammount does actually get deducted from my airtime.
I never subscribed to this ****. What the hell MTN, do you just allow anyone to randomly subscribe your customers to services they did not approve being subscribed to?
How much money did this cost me? Since I have been ignoring it for months, thinking they were trying to trick me into subscribing. This is completely unacceptable.
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Replies (1)JB
Jurie B's updateReviewer Update
25 Jul 2019, 09:40Hi Dinesh, Thank you for the prompt response, and the action taken.
I will save *155# for future use, I did see it on the sms, but at the time I thought that it was a **** to try and get me subscribed. Then I noticed the money was actually being deducted.
I did use that yesterday to unsubscibe.
Thank you for you help, and I hope you have a great week.
I will save *155# for future use, I did see it on the sms, but at the time I thought that it was a **** to try and get me subscribed. Then I noticed the money was actually being deducted.
I did use that yesterday to unsubscibe.
Thank you for you help, and I hope you have a great week.
JB
Jurie B's update25 Jul 2019, 09:40
Reviewer Update
Hi Dinesh, Thank you for the prompt response, and the action taken.
I will save *155# for future use, I did see it on the sms, but at the time I thought that it was a **** to try and get me subscribed. Then I noticed the money was actually being deducted.
I did use that yesterday to unsubscibe.
Thank you for you help, and I hope you have a great week.
I will save *155# for future use, I did see it on the sms, but at the time I thought that it was a **** to try and get me subscribed. Then I noticed the money was actually being deducted.
I did use that yesterday to unsubscibe.
Thank you for you help, and I hope you have a great week.