1 reviews | Active since May 2011
Mtn allows data to be loaded onto a locked sim card
<p>Didn't realise the sim on the ipad had been locked and loaded 1 goig of data onto it via the Standard bank app. Still did not work so visited the local MTN store where they did a sim swop and then informed me that the data cannot be transferred to the new sim and that it is lost. The system does however reflect that the data was there against the old number, this is **************** shame on you and how many others have been fleeced like this!</p>
Good day Hudson,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
May you kindly provide us with the cellphone number the query relates to and the date the data bundle was purchased on.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ: **********
Good day Hudson,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
May you kindly provide us with the cellphone number the query relates to and the date the data bundle was purchased on.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ: **********
Hi thanks for responding,
the transaction for R160.00 onto prepaid sim ********** was performed from my Standard bank account on the 30th June 2016
Tanking you
Hudson
Hi thanks for responding,
the transaction for R160.00 onto prepaid sim ********** was performed from my Standard bank account on the 30th June 2016
Tanking you
Hudson