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Chris O

1 reviews | Active since Jun 2018

10 Jun 2018, 14:44

MTN allowing Vuclip subscription

Hi MTN Please confirm how much of the Vuclip subscription do you get as a commission seeing that you so willing to change contracts without approval - maybe that will explain the associated risk you taking in doing so

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Replies (2)
MTN South Africa
MTN South Africa's reply11 Jun 2018, 21:50
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Kindly be advised that MTN cannot be held responsible for any pop ups from the Internet. MTN is not in control of the sim card.

Kindly be advised that any additional services used on the sim card will be charged to the account, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.

Please not that content charges are when you downloading information from your Internet or device commercial adverti*****t to your handset.

Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.

SDP CMO GateWay Communications SDP Content VUCLIP VIDEOS

The service was removed.

Kind Regards,

Complaints Analyst

Best regards,

CO
Chris O's update12 Jun 2018, 04:44
Reviewer Update
I have a contract for Voice and Data services only with MTN - my contract is with you and i hold you accountable for what is added to my contract i sogned for - you responsible for my privacy and i proofed that you add subscription to my account with no verification - I insist that im refunded for what you took ********ly