1 reviews | Active since Nov 2016
MTN allowing ***** to continue on it's network and not protect customers.
<p>I have an mtn unapped lite package, it is R314 a month, this month a lone the bill was R2134 for content chanrges i did not sign up for. I have been trying to get mtn to help, to no avail. HOW can mtn charge me for something i didnt sign up for, via DEBIT order. Previous month too i got ******.<br />This is what mtn gave me regarding the companies they allow to rob their customers. This has been going on for a a long time and is not news to mtn. This is *****. This has been happening for a long time, here is the same companies that mtn allow to ***** via a debit order from your account, thought you didnt sign up.</p> <p>MTN i want a Refund for all previous billing that i am not respolsible for.</p> <p>http://mybroadband.co.za/vb/showthread.php/525696-Massive-fight-to-get-R7-a-day-money-back/page3</p> <p>Thank you for your assistance. Regarding number ********** 923, is an mtn uncapped lite numbers. This is mtn uncapped lite number that get content subscriptions that nobody signed up for. The number is in routers and nobody opted in to anything yet I get billed for it. Recently I have cancelled it and then soon after it is back again. I feel there is some form for theft going on at mtn regarding the customers getting ****** left right and center and nothing is being done about it or refund us, or making sure customers get billed for something they didn't ask for. Please assist me as no help from mtn regarding this debacle. Regards Chris ********** 923 Here is what mtn sent me and a statement of the account. --- Forwarded message ---From: Customer Care ********** October 29, 2016 11:45:01Subject: Re: Statement_A ********** _2016-10.pdf [# ********** 3]To: ********** Good day Chris, Thank you for emailing Customer Care. You have content charges which amount to R1190.96 that is why your bill is that high, see below what was joined on these subscription. 2016-10-13 06:14:18 AM ********** 48MiraNet_EBB_01Cellun600The best mobile content2016-10-13 06:07:16 AM ********** 48MiraNet_EBB_01WinBestDeals600Chance to win with content2016-10-13 06:06:11 AM ********** 48MiraNet_EBB_01Thumbr600Best games content for your mobile2016-10-13 01:31:14 AM ********** 28BaseboneEveryly700Apps & Games2016-10-13 01:13:53 AM ********** 28BaseboneWallchaterGold1500Chatroom for Pokemon2016-10-13 01:04:45 AM ********** 48MiraNet_EBB_01Funlazio600Best content for your mobile2016-10-13 01:00:28 AM ********** 48MiraNet_EBB_01Bluetiq GmBH700YeppYepp 43645 ZA To cancell this service please dial the following code *141*5#ok select choose opt 4 for content services and select opt 1 to cancel. That is the code that you can use to cancel all the content charges. Kind Regards, Myeni Jabulile Customer Services MTN SA</p>
The sim is in a router, no reply function.
Please provide me with evidence that I sent an SMS subscribing. As I did not.
Also I did not receive anything, I am not the only mtn customer this is happening to.
Please investigate the matter. Else I will have to cancel contact with you. I can't be billed for something I didn't consent too.
The sim is in a router, no reply function.
Please provide me with evidence that I sent an SMS subscribing. As I did not.
Also I did not receive anything, I am not the only mtn customer this is happening to.
Please investigate the matter. Else I will have to cancel contact with you. I can't be billed for something I didn't consent too.
