MTN - ALLOWING 3RD PARTY 'ACCESS' TO CUSTOMER ACCOUNT INFORMATION

HOW CAN MTN BLOCK A PHONE LINE AND THE DATA ON AN EXTREMELY WELL CONDUCTED OVER 10 YEAR OLD CONTRACT WITHOUT AUTHORISATION MERELY ON A 3RD PARTIES REQUEST OR ******* INSTRUCTION AND STILL PATHETICALLY INSIST PHONE SHOULD BE "FIXED" BY THE MANUFACTURER AFTERWHICH MANUFACTURE CONFIRMED PHONE IS 100% IN WORKING CONDITION - THIS IS ********** AND DEFINITELY *******ION BY MTN, MOST PROBABLY GETTING A HANDBACK FOR DOING SUCH AN UNACCEPTABLE AND DEFINITELY ******* CONDUCT ON CUSTOMER ACCOUNTS.

EMAILS ARE NOT BEING RESPONDED TO POST AUTOMATED "YOUR QUERY HAS BEEN RECEIVED" FEEDBACK.

AWAITING WRITTEN CONFIRMATION EXPLAINING PHONE SUDDEN ERROR "NOT REGISTERED ON NETWORK" YET *********LY INSISTING MANUFACTURER AT FAULT!!