1 reviews | Active since Jan 2017
MTN aka Most terrible Network providers
<p>This is my second review about mtn and I just dont know anymore.</p> <p>My first review was done last month about my claim that I submitted in December 2016.</p> <p>Ever since my post here on hellopeter, I started getting emails from Pinnacle claims from their supervisors in corrospondance with it. i thought to myself fimaly something is happening, well was i wrong.</p> <p>I am still sitting with no phone and feedback or conclusion of my 2016 query, all I got was people escalating this and that and vanishing fter that. I got emails from the below people that are working at pinnacle.</p> <p>Chanel Du Plessis</p> <p>Leigh</p> <p>Noviwe</p> <p>Valencia Steph****</p> <p>Lavona</p> <p>None of them have came back to me and said to this is the conclusion of your matter or this will be resolved by such a date. I am just paying my contracts and waiting for sweet nothing, I have been in talks with the MTN store and every time they make an effort to talk to the people at pinnacle they come back with no notes or conclusion.</p> <p>I work for MTN's competion in the network service provider industry, but I chose to take out my personal devices with them and not my current company for a reason, but now I really regret this decision cause even the cancelation costs are sky high for me to cancel the contracts I have with them.</p> <p>Sigh </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
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Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
