1 reviews | Active since May 2016
MTN AIRTIME THEFT
<p>I tried to buy (convert airtime to data bundles) the MTN Nightsurf data bundle as I need to update my laptop. </p> <p>I received an error message saying something like "service not available, try again after an hour".</p> <p>I then realised my airtime had dissappeared but I still had no data. When checking the data balance (*141*1# choosing the data option, it showed the data was available) but I couldn't use it.</p> <p> </p> <p>MTN has become the worst network in SA, and they just don't care. Maybe the market is not lucrative for them anymore.</p> <p> </p> <p>Anyway, I'm porting to my number. Goodbye MTN.</p>
Good Day Be Unknown,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Please note that without your ID number, Cellphone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details so we can assist you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Be Unknown,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Please note that without your ID number, Cellphone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details so we can assist you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,