MTN Airtime Complaint!

To whom it may concern<br> <br> I am very unhappy as I type this message. I use MTN for the 1 day unlimited bundle and today I have decided to use it. I used to pay R30 for the bundle, so I went to the shop to and bought that amount of airtime. Went home and loaded the airtime to see that they increased the fee to R40, so I went to the shop again and bought R10 MTN. When I loaded the airtime a second time, I proceeded to *141*2# following the prompts... Now they say to me that I have insiffucient funds! I checked my balance and it shows R39.91 now what happened to 9cents if I just loaded the airtime??? I was not prepared to go to the shop a third time, so I phoned 173 and it took me forever just to get to the right number to get to a consultant. Anyway I explained everything to the consultant and he said to me that he cant help me because he can see that I have R39.91 but he cant see on his system what took the 9c. he told me to phone in 2 hrs! I dont want to wait that long just to most probaly say that he cant help me and just make up a stupid excuse.. I am really very dissapointed in everything that has happened today with MTN. I just feel like taking that sim with R39.91 and breaking it