1 reviews | Active since Jul 2016
MTN AirG ****
<p>I have just realised that I have been ****med with AirG charges by MTN. I have been charged R2 per day for the past few months. I DEFINITELY did not subscribe to this service. The MTN call centre operator has managed to unsubscribe me. I have seen MTN's comments saying that they are not liable as the user subscribes from his/her device, but this is definitley not true. AirG has probably found a way to get around this. MTN, will you be refunding customers for this ****?</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note subscribing to AirG is done on the customer side. We assist with un subscribing if the customer requests to unsubscribe.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note subscribing to AirG is done on the customer side. We assist with un subscribing if the customer requests to unsubscribe.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********