JL
Jakojan L

1 reviews | Active since Sept 2010

21 Mar 2017, 09:59

MTN AirG

<p>I've recently noticed multiple daily R2 deductions off my pre-paid account. I have no subscriptions listed under *141*5#. </p> <p> </p> <p>I found a messsage stating I've ben subscribed to MTN AirG at R2/day. I did not subscribe, nor do I wish to be subscribed, to this.</p> <p> </p> <p>I have mailed MTN customer care, but have only received a generic response.</p> <p> </p> <p>Please can these subscriptions immediately be removed from my number?</p> <p> </p> <p>Thanks.</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply21 Mar 2017, 22:43
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

kindly note that we have successfully removed your number *** from the subscriptions.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us

warm regards

mike

REQ:***

Best regards,