MTN Agony

MTN has gone to the dogs. Previously I bought a 1 GB internet bundle with my Yello bucks but I couldn't use it until it expired and just today I bought 10 mins all-net voice bundle but to my surprise, when I checked my balance, I was only left with 1 minute without having used it. So to all who are reading this I suggest you port to another network before you experience something even worse than what I did. And calling customer care is just like adding salt to the wound because when I did the "service champion" pretended to not hear and the second one apparently had technical issues and therefore told me she was transferring me to another one only for her to hangup on me. Worse part is that I'm in an emergency.