LL
Lucienne L
1 reviews | Active since Sept 2010
30 May 2018, 20:22
MTN Again on a secret mission!
I'm on 350 anytime minutes which also extends a top up
2 months ago when I usually ensure my airtime is a certain amount just in case my minutes finish if I use it up, but recently all calls other than mtn numbers are deducted from my airtime first and not my minutes which was the usual case.
Advise why this has happened? Another draining bug that swapped the first preference? These tactics must stop really
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Replies (1)LL
Lucienne L's updateReviewer Update
31 May 2018, 06:47Good morning
Thank you for the response.
I have to disagree because anytime minutes is for all networks not just mtn.
MTN 350 as per your brochure is for any network
If I don't have airtime and call a Vodacom number, minutes are deducted there.
I'm utterly disappointed you didn't take your time to verify your statement because you wrong.
I have 10000 free mtn to mtn minutes.
Kindly go back to the drawing board and address my issue. This was not the case when I took out the contract so it was not to change without notification of such changes.
Regards
LL
Lucienne L's update31 May 2018, 06:47
Reviewer Update
Good morning
Thank you for the response.
I have to disagree because anytime minutes is for all networks not just mtn.
MTN 350 as per your brochure is for any network
If I don't have airtime and call a Vodacom number, minutes are deducted there.
I'm utterly disappointed you didn't take your time to verify your statement because you wrong.
I have 10000 free mtn to mtn minutes.
Kindly go back to the drawing board and address my issue. This was not the case when I took out the contract so it was not to change without notification of such changes.
Regards