MTN again has not added my month to month data

Good day I am on a month to month with Mtn since February 2021 where I receive 50G day and 30G night and have been topped up on the 1st of every month expect for the 1st of October 2021. I contacted the call centre on 1 October 2021 to query why I didn't receive my data and was told I should wait a couple of hours for the data to be added, that wasn't done. I've since called the contact centre only for them to escalate the query, The queries have been closed but my issue isn't resolved. I contact the call centre on the 01 Oct, 4 October and 7 October and was told that all the queries that were previously logged were escalated to the incorrect department, so another query was logged again and given the 72 hours turnaround time. I use this data for work purposes as I work from home. I am again writing the same review I wrote to Hello Peter in May and business never responded. I am seriously not happy with how MTN has treated me. I only have 4G left which means when my data runs out I will be forced to go into the office yet I paid for data I never received. Please look into this matter for me.