MJ
Monique J
1 reviews | Active since Mar 2013
04 Feb 2015, 08:17
MTN again...
I app**** for a contract and received an sms saying that it's been approved on the 13th of January. I am STILL waiting for my tablet!!!!! Everytime I phone the store they just say the order is on the way, but they can't tell me when it will be there...How is that possible????!!!! This is truly pathetic!!
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Replies (1)
MTN South Africa's replyOfficial
16 Feb 2015, 09:56Hello PrettyPixie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I tried to contact you on your 072 number but there was no answer. I then called a land line number ending with 079, a lady by the name of Anna informed me that you are not available until tomorrow afternoon.
I will try to call you again tomorrow.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I tried to contact you on your 072 number but there was no answer. I then called a land line number ending with 079, a lady by the name of Anna informed me that you are not available until tomorrow afternoon.
I will try to call you again tomorrow.
regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply16 Feb 2015, 09:56
Official
Hello PrettyPixie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I tried to contact you on your 072 number but there was no answer. I then called a land line number ending with 079, a lady by the name of Anna informed me that you are not available until tomorrow afternoon.
I will try to call you again tomorrow.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I tried to contact you on your 072 number but there was no answer. I then called a land line number ending with 079, a lady by the name of Anna informed me that you are not available until tomorrow afternoon.
I will try to call you again tomorrow.
regards
Thabelo
REQ:***
Best regards,