1 reviews | Active since Jan 2019
Mtn after 45 days more problems than ever before.
Goodmorning Mtn - with reference to my report on 2/2/2020 about no signal at Bergwater Tower Waterpoort reference nr *** that is ongoing now for more than a year .. I want to inform you about the latest situation: After one year of weekly calls tot Mtn reporting that the tower is off, I report it to Hellopeter to see if I can get any response because Mtn seems uncapable of fixing the problem. Since 2/2/2020 it is 45 days later. In this 45 days I called 6 times during the week as it was off 3 times during working days for more than 2 days per TIME and 3 times over weekends when the signal is gone if your wake up Saturday morning and on again when you wake up on Monday morning. Sisagile, Ruben, Samantha etc all answered my calls and give it to the engineer. Then the site manager is suppose to call me -- this you can write on your stomach and wipe it off because it never happend. So today marks my 7th call in 45 days again to Problem report of Mtn. Today is the tower of from the 10th of Feb up until today. It seems if the problem is only getting bigger and bigger? Please note that Vodacom was never off in this 45 days!!! So now dear Mtn if I look at this situasian it seems if their is no feeling for our mtn customers and also not the fact that this is a high crime area with a lot of ******* immigrants passing through this area. Today I want an answer from you -- do we need to end our contracts and shift to Vodacom or how are you going to accomodate our last mtn customers. Currently we are selling Vodacom prepaid simcards like mad in my Shop. BECAUSE ITS ALWAYS ON. ZZ2 Tomatos alone has almost 1000 workers on their farm here in Waterpoort -- they all go over from Mtn to Vodacom. Thats without all the other workers on farms in this area. So you can call me by all meens but not on my contract nr or my husbands or my neighbour or my friend or my workers because there is no Mtn.. You can call me on my VODACOM nr *** and I will gladly answer you.
