EZ
Eshazear Z
1 reviews | Active since Sept 2012
06 Jul 2015, 23:24
MTN advertising spam keeps coming
With reference to my 5 previously ignored complaints:<br> hellopeter.com/mtn/complaints/mtn-spam-continues-***<br> http://hellopeter.com/mtn/complaints/mtn-continues-spam-***<br> http://hellopeter.com/mtn/complaints/mtn-spam-advertising-***<br> http://hellopeter.com/mtn/complaints/wont-stop-spam-***<br> http://hellopeter.com/mtn/complaints/mtn-keeps-spamming-advertising-***<br> <br> MTN refuses to stop advertising and sending regular spam.<br> I get MTN spam advertising SMS\s after every SMS that I send
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Replies (1)
MTN South Africa's replyOfficial
13 Jul 2015, 15:22Hello Eshazear,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply13 Jul 2015, 15:22
Official
Hello Eshazear,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***