MTN - Advertising gimmick & no transparency in decisions!

<p>I app**** for the CyberMonday special, and as a new customer to MTN sent in all my docs via e-mail... a week later got an sms saying my application was declined. Called the call centre, had an absolutely clueless and rude MTN staff member who said the decision was made by TransUnion. I explained that even MTN contracted them to do checks, but my application was with MTN... so MTN should give me the reasons for the declined application... a reasonable request.. I asked to speak to her manager, she said that there was no one who could help me! She even went as far as to say that even if the issue is addresssed now, they will not honour my application for that package... as time had now lapsed!</p> <p>Her answer is they dont get any reports, so I must phone TransUnion... Anyway I called TransUnion and spoke to a helpful person who basically said there were no flags or issues with my credit history... so she cant explain MTN's decision.</p> <p> </p> <p>Basically, MTN appears to be not honouring specials because too may people app**** for them! I am not a customer, and maybe I am blessed because they turned me down...</p> <p> </p> <p>Ridiculous but true... </p> <p> </p> <p>Left messages with the sales staff who assisted me when first applying, they say they waiting for a supervisor... contacted MTN via private message on Facebook.... no reply!</p>