IP
Izan P
1 reviews | Active since Jun 2013
31 Aug 2019, 16:01
MTN advertising but nit delivering.
I do not think they even deserve one star score.
Ive app**** online twice this week now(required by mtn) for their latest data deal... the deal ends now.
Ill be losing the chance of having this deal because they promise to contact after online application but nothing happened till today.
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Replies (1)MTN South Africa's replyOfficial
02 Sept 2019, 12:11Good Day Izan
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly be advised that this matter has been escalated to the online team and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly be advised that this matter has been escalated to the online team and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
MTN South Africa's reply02 Sept 2019, 12:11
Official
Good Day Izan
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly be advised that this matter has been escalated to the online team and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly be advised that this matter has been escalated to the online team and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
