GW
Gavin W

1 reviews | Active since Jul 2015

30 Jul 2015, 18:45

Mtn ads when making call

Nearly everytime I make a phonecall I get a ad forced down my throught. After 15+ years I think it's time to switch service providers. What if i need to make an emergency call? Whoever is responsible for approving this marketing idea should be taken to task. Unacceptable!

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 Aug 2015, 15:44
Official
Hello GavinWhite,

Thank you for your post.

We are terribly sorry for the delay and the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.

Kindly be advised that a request has been logged for your number to be removed from receiving adverts whilst making an outgoing call.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
REQ:***

Best regards,