RM
Rebaone M

1 reviews | Active since May 2017

17 Apr 2023, 16:17

MTN ADMYN TEC

MTN ADMYNTEC FOR INSURANCE DEVICES IS TERRIBLE VERY BADDDDDD, WITH ZERO CUSTOMER SERVICE. I USED MY TIME AND MONEY TO CALL MTN ABOUT A FOLLOW-UP OF MY DEVICE. I SPOKE WITH THE LADY BY THE NAME OF BONOLO WHO IS VERY RUDE AND STUPID. SHE HUNG UP THE PHONE ON MY EAR. SHE FORGETS THAT I PAY HER MONTHLY. I LODGED A CLAIM AT THE BEGINNING OF THIS MONTH THE CLAIM WAS APPROVED, AND ON THE 4TH APRIL 23 SPOKE WITH A LADY CALLED LEBO FROM MTN INFORMED ME THAT THEY ORDERED MY DEVICE IT BE DELIVERED WITHIN 7 WORKING DAYS.

ON THE 13TH OF APRIL I CALLED AGAIN TO CHECK WHEN DO I GET MY DEVICE THE SPOKE WITH CANT RECALL RE NAME, AND PUT ME ON HOLD SAYING SHE IS CALLING THE COURIER PEOPLE .... THEN SHE SAID MAAM YOUR DEVICE WILL BE DELIVERED ON FRIDAY WHICH WAS THE FOLLOWING DAY. UNTIL TODAY THE 17TH OF APRIL 2023 NO DEVICE HAS BEEN DELIVERED EVEN TO MAKE MATTERS WORSE THE UNDERSTAND THE CLIENT'S FRUSTRATION INSTEAD SHE HUNG UP THE PHONE ON ME.

YOUR SERVICE IS BEYOND RIDICULOUS. AM DONE WITH YOU. I WANT OUT. YOUR SERVICE SUCKS. YOUR INSURANCE COMPANY IS SUCKS. PRETTY SUCK AND YOUR STAFF MAKES IT.

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