1 reviews | Active since Jul 2016
MTN ADMIN ARE USELESS
<p>MTN owe me money for a phone which was cancelled and returned to Shop 154 at East Rand Mall SINCE May 2016. Their admin is too big & chaotic, we are taking about a multi-million Rand company? I also believe the phone which I left at the shop has "disappeared"... I also believe their 808 (Customer Service) staff and their communications are suspicious. Someone "stole/lost" accidently on purpose - that phone!!! Calling them is a waste of our time & money, as is Emailing them. </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that a credit of R414.68 (incl. vat) has been passed to your account on 2016-07-15 for late cancellation for the invoices dated 2016-05-16 and 2016-06-16.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that a credit of R414.68 (incl. vat) has been passed to your account on 2016-07-15 for late cancellation for the invoices dated 2016-05-16 and 2016-06-16.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Best regards,