MTN Additional Fees
Good Day
I am being asked by MTN to pay an additional R300 for a service fee for which I have no cellphone for. I have called their Billing department and Call Centre several times complaining about this and nobody is responding to this. Instead I received an sms to say that my line will be cut off if I do not pay - and I do not understand what its for,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
***:
Kindly be advised that the promo service has been removed due to your package is for a sim only.
The account was credited for the promo fee charge on the March invoice the credit of R254.00 will reflect on the account tomorrow.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
***:
Kindly be advised that the promo service has been removed due to your package is for a sim only.
The account was credited for the promo fee charge on the March invoice the credit of R254.00 will reflect on the account tomorrow.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,