MTN adding *****elent Charges on my account

<p><br />To whom it may concern.</p> <p>MTN (possibly Baywest upper ground MTN specifically) has *****elently added additional service charges to my account that I never agreed to or requested. These additional services were also never discussed with me or brought to my attention.</p> <p>I signed a contract in July for a Lumia 950 on a MTN MyChoice 100 contract. The agreed upon amount was +-R480 p/m. I requested the stock standard contract, no additional bells or whistles. Yesterday I received my statement from MTN in MMS format, and to my dismay and horror, my account shows I owe R1023. Upon further investigation, MTN has been charging me this amount for August and September. I am partially to blame for only noticing this 19 September, instead of 1 August when I was over billed.<br />Although I thought I could trust MTN being such a large company, to not put additional *****elent services on my account.</p> <p>Someone, without my consent or input, put additional services on my account, specifically 200 extra MTN-MTN minutes. I make about 10 minutes of phone calls in a week, there would be zero logic for me to ask for additional minutes, so its definitely staff at MTN bundling extra expenses to get more money out of me.</p> <p>Charging me for services I did not request or was not informed about is *****, and the contract I signed did not mention anything about additional costs, especially not R500 extra p/m. I would like my account credited for the 2 months I paid more than double for services I did not request.</p>