1 reviews | Active since Mar 2012
MTN actually takes data from your account
<p>I always thought that people were exaggerating when they complain about there data that disappears. I found this this past month.</p> <p> </p> <p>I usually don't look at my data usage during the month because I do not finish the full 2Gb data I receive. This month however I found that my data was disappearing eventhough my mobile data was switched off. The biggest jump was 320Mb to 240Mb while I was sleeping and mobile data was switched off.</p> <p> </p> <p>Can't wait to finish my contract and move from this service provider. </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised the usage is on an unbilled invoice, kindly contact customer care to request for the data usage to be validated once the invoice dated 2016-10-13 is finalised.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised the usage is on an unbilled invoice, kindly contact customer care to request for the data usage to be validated once the invoice dated 2016-10-13 is finalised.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***