MTN ACTIVELY ENDORSES *****

Last month (September 2022) and this month (October 2022) I noticed that an unauthorized transaction was occurring in my bank account. The reference for the transaction is given as MTN SP which I assume means MTN Service Provider. If this is the case, then somebody has managed to take out a contract with MTN in my name. I do not and have never and never will have an MTN contract. I have tried to contact MTN ***** department to resolve this issue but my emails go unanswered (unless one has an MTN cell phone, there is no number to phone - email appears to be the only option). I would like to resolve this issue quickly. However, MTN's lack of response to my emails leads me to conclude that MTN not only turns a blind eye to *****, they actively endorse and encourage it as they get more money this way.