MTN Active - Cannot activate/deactivate services

I created a Mtn Active account in the beginning of august, i noticed that i don't have the option to activate or deactivate services. i contacted Mtn Active and explained my problem, they logged the problem, it has been 2 months now and the problem has still not been resolved, and this after numerous phone calls and e-mails. Each time i call i need to explain the whole problem again and again and get passed from one person to the next. They then give me a new reference number and say it will be resolved in 2 to 24 hours, Hello!!!!! it's been 2 months with no luck! I cannot purchase data via my cell phone or Mtn Active, the only way i can purchase data is via internet banking!! I find this very poor service and wish i could cancel my contract, it's only a few months old and to think i must but up with this for another 20 months!!!<br> My references are ***, ***, #***1, *** and ***