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Pranita M

1 reviews | Active since Oct 2015

02 Dec 2021, 16:25

Mtn activation Department Service Bad

Activations department Kinldy note I called the number provided and waited between 35 - 45 minutes for a consultant to take my call and than tell me that if I received the device today I can only activate it tomorrow. I call again the next day waited again on the call 30 minutes before the consultant picked up and said hello than disconnected the call.

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Pranita M's update22 Jan 2024, 14:36
Reviewer Update
How unprofessional MTN still as my data bundle account active even though I return thier router in March 2023 after them advising that once the router is received the contract will be cancelled and the Cancellation fees will be waivered once the cancellation is processed by the Mondo Team.

Now have SSDA email me to pay my account, even though advising the status of the contract. They also advised that if I don't pay the account it will have a bad impact on my credit record