MTN ACT IN A *****ILANT MANNER

I had a data contract with MTN for quite a number of years. Pn 29 Npvember 2022, MTN Call Centre cancelled my old contract and upgraded me (to a lesser) contract without my consent. This is ******** and is considered to be an act of ********ity, measuring it alagainst the Consumer Protection Act as well as ICASA regilations.

I've escalated this to the MTN ***** department. They were adament thatvthey did nothing wrong and they challenged me to lay ******** charges, stating that my contract has now been terminated, despite the fact that I have an amount of R362 in credit, which they are refusing to reimburse. had a data contract with MTN for quite a number of years. Pn 29 Npvember 2022, MTN Call Centre cancelled my old contract and upgraded me (to a lesser) contract without my consent. This is ******** and is considered to be an act of ********ity, measuring it alagainst the Consumer Protection Act as well as ICASA regilations.

I've escalated this to the MTN ***** department. They were adament thatvthey did nothing wrong and they challenged me to lay ******** charges, stating that my contract has now been terminated, despite the fact that I have an amount of R362 in credit, which they are refusing to reimburse.