MTN accounts personnel are ALL ***********!

********** incompetence from MTN accounts department. I took out an LTE contract in 2022. I have been asking, nay, begging these people, to initiate a debit order since then. I have twice filled out debit order authority forms. Still no debit order. I have tried asking politely, pleading and later being rude and harsh. Nothing works. In the meanime, my mtn account periodically goes into debt, and then I endure love letters from the mtn debt department.

Isn't a debit order valued by MTN, or any company, actually? Why am I forcing them to have a reliable payment system? Why am I forcing them to take MY money?

Here are the *********** people that I have had to tolerate: Dorah Mthethwa, Angelica Macchambers, Mxolisi Joloza, Babalwa Shibili.

They all know of my issue. Nobody is willing to get my debit order active. The last *********** person is Dorah Mthethwa. In January 2024, I was FORCED to make a manual payment. Thereafter, despite numerous emails to Dorah, still no debit order.