MTN Accounts Department Catch A Wake up

<p>I called MTN and on the 17/02/2017 to lodge a query. They have not updated my payment profile on ITC from October 2016. Due this unprofessional behaviour from their side it affected my scoring points on ITC. I called ITC and advise that i put pressure on them to have this updated. All payments are made via a debit order. I called customer care and advised query redolved by accounts department. I have instant access to my ITC profile and still not yet updated. So please can the CEO or Head of accounts investigate and this out immediately. Stop sitting and wasting my time to follow-up on your job. You guys are very quick to blacklist and suspend lines. Sort this out asap ' Slaap Tiger'.</p>