AM
Annetjie M

1 reviews | Active since Feb 2010

01 Mar 2021, 21:08

MTN ACCOUNTS / CUSTOMER SERVICE NON-EXISTENT

Accounts Department are really ***********. My problem has been ongoing for months. I did payment via EFT for years, suddenly it was a problem because MTN want acc's paid by 25th. I told them it not possible due to pay date. Then I was told if I sign a Debit order for my contracts I can choose between debit order dates. After long fights etc.. I chose the 1st of the month. Suddenly here on the 17th they take my money from my account for my contracts. I called... They tell my that is the date I chose. Again long fights.... Now I get a sms my accounts is not paid on the 1st???? What now... 11 days later now they want payment again. MTN you are in breach of Contract all along.... I want this sorted immediately. You are the worst Network Provider and looks like you are now steeling money.

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