MTN account suspended even though payment made

Good day

I have just received a message that my service has been suspended due to non payment

I phone MTN TWICE to update my new credit card details. My card was verified by the call center and I was assured that all was in order– and this still did not allow the payment to go through. Please can you advise what else I must do???

I paid my account electronically on 02 October! This has not been credited to my account, yet my account has been suspended!

I am not impressed at all Please ensure that my name is not black listed – I am furious Please re-install my service ASAP