1 reviews | Active since Oct 2016
<p>I am a very angry client. All I want is for MTN to give me a statement which highlights all the payments that I've been making towards my account for the past 8 moonths, but nobody seems to be hearing me. This account has gone to legal, I've been making payments every month for the past 8 months, but I have no record of this. Can somebody please just send me my account statement so that I know where I stand with you guys. I don't know how much I'm still owing, I'd like to terminate this relationship but I need to first know my balances. I have called through the call center several times but I did not get any assistance. Even had to go into a branch, but still unsuccessful. Very annoyed. They keep sending me from one pillar to the next. This is not on!</p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that there is no outstanding amounts on your line. Do you still require the invoice as the acc is up to date.
Regards.
ishie
Best regards,
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that there is no outstanding amounts on your line. Do you still require the invoice as the acc is up to date.
Regards.
ishie
Best regards,
Please provide me with proof of all payments received to date. It should indicate balances and my contributions. Also, I was told my line has been reactivated ***, please advise. I'd like to get it back on prepaid. Email ***
Thanks
Please provide me with proof of all payments received to date. It should indicate balances and my contributions. Also, I was told my line has been reactivated ***, please advise. I'd like to get it back on prepaid. Email ***
Thanks
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