MTN account settling
<p>I had an MTN account. I ran a few months into areas. When l tried to contact MTN for the issue to be resolved, they say they no longer have my account and have passed it on to Vasco Da Gama attorneys. However when l contact the attorneys l am told they do not have my account. Typical MTN service, its sickening. I have had many instances of tyring to get this resolved.</p> <p>I recently launched another query, hopefully it gets solved this time, but with MTN you never know. Their service is as good as non existant</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the matter has been escalated to the legal department for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the matter has been escalated to the legal department for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your response. I have since been given the details required for me to settle the debt and l have done so (query reference number: ***4). I have emailed the proof of payment. However l am still to receive a letter from MTN highlighting the settlement of this acccount. How long does this take and when can l expect it? The last MTN legal consultant who l communicated with is Ntsudzuluseni Mutheiwane with my query reference number as: ***.
Thank you for your response. I have since been given the details required for me to settle the debt and l have done so (query reference number: ***4). I have emailed the proof of payment. However l am still to receive a letter from MTN highlighting the settlement of this acccount. How long does this take and when can l expect it? The last MTN legal consultant who l communicated with is Ntsudzuluseni Mutheiwane with my query reference number as: ***.
Query reference number is for my case is : ***4
Query reference number is for my case is : ***4