MTN ACCOUNT PAYMENTS

Good day

I have made 2 payments into my MTN, one on 25 May 2020 and one 01 June 2020. I have also sent proof of payment to 4 separate emails given by MTN. My MTN app still says I have an amount outstanding. No one has responded and no one had processed my payment! This is unacceptable! Fix your issue now! Pumla Ngubane