1 reviews | Active since Sept 2022
MTN Account over charged
MTN and norman and bisset attoeneys are charging me calls that i don't know anything about. so according to their statement means my account wont be payedup. For 2015 April:<br> 2015/03/27 Collection Commission (VAT Incl) R 57.00 R 4 660.86<br> 2015/04/06 Interest R 34.84 R 4 695.70<br> 2015/04/07 Telephone call made on *** R 19.38 R 4 715.08<br> 2015/04/08 Telephone call made on *** R 19.38 R 4 734.46<br> 2015/04/08 Telephone call made on *** R 19.38 R 4 753.84<br> 2015/04/13 Telephone call made on *** R 19.38 R 4 773.22<br> 2015/04/24 Interest To Date R 18.95 R 4 792.17<br> 2015/04/24 Outstanding Commission R 463.98 R 5 256.15<br> No one have made calls to me this month and i want them to reverse the amount charged above. and i want to challenge the fact that i am paying interest while this account is handed over. i have send them an email asking then to explain to me how the interest is being calculated? and they never rep****. they also because it was charged interest twice this month.and there is also commission money that i don't know why i am being charged that.please send me proof on your telephone statement/voice recordings that you really called me.
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
