NR
Nontobeko R
1 reviews | Active since Jun 2020
23 Jun 2020, 13:02
MTN Account Number A***- Multiple numbers added on a contract
MTN added 3 new contracts on my numbers wich I dont know and they are billing me every month, have called MTN so many times been to the stores without any assistance all the numbers are now closed even the ones I,m using just wanted to find out how will i get this resolved as this really frustrating me.
Can I please have someone from MTN contact me on this Number ***.
MTN is the worst service provider to take a contract with, their call center you call and you are on hold for hours and when you eventually get someone they tell you call back our Computers are not working.
As a customer you have no where to turn to, as their customer service is rubish and no assistance at all.
Helpful (0)
Replies (1)0
Replies (1)NR
Nontobeko R's updateReviewer Update
22 Sept 2020, 13:46MTN is the worst service provider,
Been calling and sent emails to the email I was given, they have not yet responded or fixed anything on my Mothers account, worse she is pensioner and MTN now blocked her phone but the issue is not resolved. been to the MTN store I dont know how many times.
Can someone please assist her and MTN billing her now she owes about R4570.71 and with they keep on debiting and she doest not even have that much in her bank account she is just accumulating bank charges as they really dont care.
I will never ever have the contract with MTN had before that was a nightmare, these people when you call they allways send you to different departments without any help.
This just so sad for my mother who is really frustrated by now with such a lot of money but the phone is not working.
Please contact.
*** as your contract numbers is now blocked she cant do anything.
Been calling and sent emails to the email I was given, they have not yet responded or fixed anything on my Mothers account, worse she is pensioner and MTN now blocked her phone but the issue is not resolved. been to the MTN store I dont know how many times.
Can someone please assist her and MTN billing her now she owes about R4570.71 and with they keep on debiting and she doest not even have that much in her bank account she is just accumulating bank charges as they really dont care.
I will never ever have the contract with MTN had before that was a nightmare, these people when you call they allways send you to different departments without any help.
This just so sad for my mother who is really frustrated by now with such a lot of money but the phone is not working.
Please contact.
*** as your contract numbers is now blocked she cant do anything.
NR
Nontobeko R's update22 Sept 2020, 13:46
Reviewer Update
MTN is the worst service provider,
Been calling and sent emails to the email I was given, they have not yet responded or fixed anything on my Mothers account, worse she is pensioner and MTN now blocked her phone but the issue is not resolved. been to the MTN store I dont know how many times.
Can someone please assist her and MTN billing her now she owes about R4570.71 and with they keep on debiting and she doest not even have that much in her bank account she is just accumulating bank charges as they really dont care.
I will never ever have the contract with MTN had before that was a nightmare, these people when you call they allways send you to different departments without any help.
This just so sad for my mother who is really frustrated by now with such a lot of money but the phone is not working.
Please contact.
*** as your contract numbers is now blocked she cant do anything.
Been calling and sent emails to the email I was given, they have not yet responded or fixed anything on my Mothers account, worse she is pensioner and MTN now blocked her phone but the issue is not resolved. been to the MTN store I dont know how many times.
Can someone please assist her and MTN billing her now she owes about R4570.71 and with they keep on debiting and she doest not even have that much in her bank account she is just accumulating bank charges as they really dont care.
I will never ever have the contract with MTN had before that was a nightmare, these people when you call they allways send you to different departments without any help.
This just so sad for my mother who is really frustrated by now with such a lot of money but the phone is not working.
Please contact.
*** as your contract numbers is now blocked she cant do anything.