PB
Pieter B
1 reviews | Active since Nov 2015
03 Nov 2015, 07:23
MTN Account limits
Good day,<br> <br> My cell phone account/service provider used to be with Nashua Mobile. MTN has taken over my account from them but increased my credit limit, I would like bring down my limit, I have phoned MTN and visited their customer services but no one is able to help me.<br> <br> Please under stand that not all RSA residents are rich but some of us work according to strict budget. this is my final calling, if i do not hear from them i will cancel my contract or go with Cell Cs bought out scheme.
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MTN South Africa's replyOfficial
03 Nov 2015, 09:54Hello Danie1989,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note the matter has been escalated to the relevant management team.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note the matter has been escalated to the relevant management team.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply03 Nov 2015, 09:54
Official
Hello Danie1989,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note the matter has been escalated to the relevant management team.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note the matter has been escalated to the relevant management team.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,