MTN account

Good day

Please assist with a query that has Veena going on for the past 2 months whereby I was debited above what we agreed on this is because my contract went out of contract and bill changed,and I was emailing them also with no help. I wasn't notified about any changes or upgrades. so I am very unhappy as I also tried several times to contact Accounts department. last consultant I spoke to said it is fixed but again they debited high amount. In April they debited R3400 In May they debited R5400 and on the 7th of June they debited R5500 whereby they said they will debit R2400. So please assist me as I am unhappy with reversing my debits as it affects my credit score. please contact me on:***

Request REQ*** has been submitted.

regards

Glynis Enslin