MTN account BA***

BA***

last year September 2024, I was unable to pay my account in May 2025 I went to MTN store and made arrangements to pay up the account which was 10k and MTN will compensate me for least data and airtime. On the 19th September 2025 I managed to settle my account paid up in full, I emailed Cim legal team to request reactivation for my two numbers which hasn’t been fully activated can’t make calls and or ussd I visited a MTN store to follow the store agent said the sim is Ricard. today I received and SMS I should pay R 945.

MTN is billing me for an account I’ve already paid up I have three months left on the contract I’ve paid up and failing to activate my SIM cards.

Can the MTN team resolve this query. Can call me on the number on the following account. BA***71#*#^#*^94