Mtn Account

Good Day, I pay my Mtn account every month via internet banking Mtn suspended my account around the 7th of November saying my account was in arrears I sent through proof of payment to Mtn and phoned the next day, I spoke to a gentleman who informed me that he received it and will reactivate my account which he did, I then received an SMS stating my account has been suspended again on the 24th of November which it was, I then contacted customer care and they informed me that the proof of payment is not reflecting I spoke to a female operator who was quite rude, I explained how I paid it and what reference I used she informed me that it was wrong and I put in the wrong reference number, that is my fault and I accept that but why could the employee that I spoke to a few weeks prior not tell me that but then tells me all is in order, I am sitting with my account switched off, the woman said I must resend my proof of payment which I cannot do due to my account being off. I am finding more and more issues with Mtn recently, I have been a customer for around four years and never had these issues, please assist in this matter.<br> <br> Regards Jason Elliott