MTN Account
<p>I think MTN must become more transparent and make their different departments more accessible and easy to find. Someone from MTN responded to my previous review and gave me an email address for MTN legal department. However, when I tried that email address it returned a: Server error: '501 ********** domain missing or malformed'. Could some one please assist?</p>
Dear Johann,
Please accept our sincere apologies for the inconvenience you may have experienced in respect to our Legal Department.
At MTN, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
The matter has been escalated to Our Legal supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
You can also contact them by emailing ***
We deeply value your relationship with MTN and are committed to providing you with the highest level of service simply because our customers deserve the very best.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Johann,
Please accept our sincere apologies for the inconvenience you may have experienced in respect to our Legal Department.
At MTN, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
The matter has been escalated to Our Legal supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
You can also contact them by emailing ***
We deeply value your relationship with MTN and are committed to providing you with the highest level of service simply because our customers deserve the very best.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,