ST
Sibusiso T
1 reviews | Active since Mar 2018
23 Nov 2018, 11:10
MTN ABUSE
Hi Dinesh,
Thanks for the help the last time, However I'm still receiving threatening sms messages saying MTN will be cutting my phone in a day. You mentioned that a lady would be contacting me to discuss further. I didn't receive any call from MTN after you contacted me. Please advise a way forward as I've stressed I cannot pay another R800 within a space of 3 weeks as my last payment was on the 30TH of last month. Is there a way to actually do a contract buy out in the near future as I feel that MTN has given me nothing but problems. Perhaps I should look into another service provider in the near future.
Thanks My number is **********
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MTN South Africa's replyOfficial
23 Nov 2018, 14:17Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that Dinesh is working on your query and has contacted you with feedback. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that Dinesh is working on your query and has contacted you with feedback. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,
MTN South Africa's reply23 Nov 2018, 14:17
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that Dinesh is working on your query and has contacted you with feedback. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that Dinesh is working on your query and has contacted you with feedback. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,