MTN Absolutely Rude Agents

Received 3 sms from MTN notifying me someone is on my account and making changes, I called in three different times within a space of 45min

1st agent drops the call. 2nd agent leaves me on hold to gather up her talk time before dropping the call 3rd agent drops the call aswell

If this is the level of excellence you guys are giving customers it's scary

POPI act doesn't allow you to access my account with my knowledge or my consent!! Yet my account was accessed and you guys say no changes has been made but my sms tell me differently

Who gave you the permission to change or even access my account ??

Then again telling me a manager will call me, we live in SOUTH AFRICA were petrol attendants are the only form of good customer service.. I know the manager won't call I come from customer services and I seen what happens behind the seen