Mtn... Absolutely ***********
Worst experience I have ever had!! I have been waiting for a phone I upgraded for to be delivered, waiting for 2 weeks. When I enquire they make promises and never get back to me. I have waisted over R100 airtime to try and get this sorted out. They just don't get back to me. They are ***********. After being a client for more than 15 years this is the service I get.
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Replies (3)
MTN South Africa's replyOfficial
16 May 2018, 10:50Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time online confirming that you have received the device.
We will allocate to you R100.00 airtime you have lost to make calls for feedback regarding the device by the end of business day.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply16 May 2018, 10:50
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time online confirming that you have received the device.
We will allocate to you R100.00 airtime you have lost to make calls for feedback regarding the device by the end of business day.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's replyOfficial
16 May 2018, 10:51Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time online confirming that you have received the device.
We will allocate to you R100.00 airtime you have lost to make calls for feedback regarding the device by the end of business day.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply16 May 2018, 10:51
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time online confirming that you have received the device.
We will allocate to you R100.00 airtime you have lost to make calls for feedback regarding the device by the end of business day.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's replyOfficial
16 May 2018, 10:58Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time online confirming that you have received the device.
We will allocate to you R100.00 airtime you have lost to make calls for feedback regarding the device by the end of business day.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply16 May 2018, 10:58
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Thank you for your time online confirming that you have received the device.
We will allocate to you R100.00 airtime you have lost to make calls for feedback regarding the device by the end of business day.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,