Mtn absolutely and utterly useless!
<p>For 2 months I have no internet access on an upgrade to a data contract. 2 sim swaps. 5 visits to different outlets. 5 calls to helpline. 2 network services calss (both cut -off). Compliants line on web not working. NO response. NO interest. I also notice on forum several clients with same problem. Unacceptable! Take money, but absolutely NO SERVICE!</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly contact our technical division on the 1555 they will be in a position to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***2
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly contact our technical division on the 1555 they will be in a position to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***2
Best regards,