Mtn

I’m experience I have got 3 lines with mtn and I have been paying well without no problem then from December last year I payed my monthly installment and then I when it was my day to receive data and airtime I realized my lines were suspended and when I call Costomer care they told me that I did not pay so that’s how my problem started as mtn has opened a month to month contract on my name without my knowledge so i now have two billing accounts that every time I pay my payment goes missing and what is worse they not poking it up even on the newly created billing account,’so I have to deal with issues of payment allocation but still they are not able to allocate the payment and my account is always in arrears as but I am paying and on top of that they have put my name on legal and they alwys tell me the same thing about them escalating my complaint but nothing ever happens now I have got issues with I’m a bad payer and mtn is the one at fault here not me so mtn have got bad services and everytime u call they alwys tell u it’s gonna take 3 to 7 working days but to me it’s been 5 months still no help it has messed my credit report big time so I would not advise anyone to go with mtn coz they are just a nonsense company and I’m not scared to say that they have failed me as their Costomer big time and I evn opted for a settlement amount but still they. Any evn do a simple thing like that and give me the settlement amount so tht I pay them so all what I’m saying is mtn I really bad