MTN

I've recently posted a review regarding an affiliate company who wrongfully extending my contract to 36months. I was paid off (eventually)for that extra 12 months, however MTN told me i could not change the contract back to a 24month one,nor could i cancel the contract and take a new one on the same number with MTN without waiting a 3month period. I decided to outright cancel my contract with MTN,to which i was told i had to settle the balance (the 12 months i was paid out for) and ON TOP of that,a further R1000 cancellation fee. So with no other choice i did the above,however this month i see i was charged for my contract??? I have emailed MTN a multiple times,and have been told that someone will contact me,to which no one did,then i re-emailed saying that im still awaiting feedback,to which I've been told that the number in question is not under contract!! (Thats the whole point of my query).

Once again an absolute nightmare dealing with MTN,firstly they couldnt assist me with the wrongful extension of my contract,then i had to pay extra to cancel my contract (that they wrongfully extended) and now they're charging me for the same contract that i cancelled.

Currently still awaiting feedback. Please people,if you're in the market for a new service provider,find one with better customer service.