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zizwe N

1 reviews | Active since Sept 2011

15 Mar 2017, 11:15

MTN A ***** WHO ***** FROM ITS RECIPIENTS

<p>MTNZA ateals airtime from people. I have recharged with R10 recently with the intention of making an urgent call but not appear on the network and when phoned the call centre the lady by the name of Zanele gave me attittude.</p> <p>MTNZA is bad and full of staff with attitude.</p> <p>This was not the first time losing airtime like that. I don't understand why not asking if need help may be to pay Nigeria claim. Why *****ing?</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Mar 2017, 23:19
Official

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

We have gone through the billing records for the mobile number 073****000, the R10 airtime that was loaded on 2017-03-11 was used to purchase 1GB Data Auction Weekend Bundle on 2017-03-11 at 13:17:27.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***